Accessibility statement for The National Lottery Heritage Fund

This accessibility statement applies to: https://funding.heritagefund.org.uk (opens in a new tab)

This website is run by The National Lottery Heritage Fund.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • read and use most of the website while zoomed in up to 400%
  • navigate most of the website using just a keyboard
  • navigate most of the website using a screen reader
  • navigate most of the website using speech recognition software

There are many options for you to customise your web browser and device that could help you to navigate this and other websites more easily. If you have a disability, AbilityNet has helpful advice on how to make your device easier to use (opens in a new tab).

How accessible this website is

Parts of this website are known to have barriers. For example:

  • remaining character count information is not announced automatically by screen readers
  • some form help text is not automatically announced by screen readers
  • keyboard focus is not always moved to the relevant input from error summary panels
  • screen readers may not announce when information has been added or removed from during applications

Feedback and contact information

You can contact us if you would like to:

  • tell us about any problems not listed on this page or think we're not meeting accessibility requirements
  • request reasonable adjustments (opens in a new tab) if you need additional support to use this website
  • discuss the different types of assistance we can provide to help you access this website

If you would like to get in contact with us, call 020 7591 6044 or email enquire@heritagefund.org.uk.

Technical information about this website's accessibility

The National Lottery Heritage Fund is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 (opens in a new tab) AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:

  • Remaining characters information is not announced automatically when interacting with certain form inputs This fails WCAG 2.2 AA success criterion Status Messages (4.1.3) and WCAG 2.2 A success criterion (Information and Relationships)
  • Labels are broken for some form inputs. This fails WCAG 2.2 A success criterion 1.3.1 (Information and Relationships)
  • Some help text has not been correctly associated with its relevant input meaning the programmatic association is broken. This fails WCAG 2.2 A success criterion 1.3.1 (information and Relationships)
  • Welsh language text in the footer has not been identified using the correct language code. This fails WCAG 2.2 AA success criterion 3.1.2 (Language of Parts)
  • Optional questions in forms have not been labelled as such in text. This fails WCAG 2.2 A success criterion 3.3.2 (Labels or Instructions)
  • Navigation landmarks are missing within the page template. This fails WCAG 2.2 A success criterion (Information and Relationships)
  • Required form fields have not been marked up as required in code. This fails WCAG 2.2 A 4.1.3 (Name, Role, Value)
  • Keyboard focus is not moved from the error summary panels to the relevant form input. This fails WCAG 2.2 A success criterion 2.4.3 (Focus Order)
  • Empty links may be found on some pages. This fails WCAG 2.2 A success criterion 2.4.4 (Link Purpose in Context)

What we're doing to improve accessibility

We are in the process of creating an action plan which will make this website compliant with WCAG 2.2. We will update this page with this information as soon as it is available.

Enforcement Procedure

In England, Wales and Scotland, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (opens in a new tab).

In Northern Ireland, the Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you're not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (opens in a new tab).

Preparation of this accessibility statement

This statement was prepared on 9 April 2024.

It was last reviewed on 9 April 2024.

We regularly commission an independent accessibility audit on a sample of pages to highlight areas requiring improvement.

The website was last tested in March 2024 by Nomensa who performed an expert evaluation of 38 test samples across 32 pages against all level A and AA success criteria of WCAG 2.2. Content was selected to make sure a good representation of different pages, templates and components were tested as well as key content.